Jacksons Lettings and Sales

Privacy Policy

Data Controller and Owner

If You have any questions or concerns regarding the use or disclosure of Your personal information through the Services, You can contact Us by sending an email to

Ian Jackson, info@jacksonsls.com

Types of Data collected

Through our services Jacksons Lettings and Sales collect the following personally identifiable data:

Information provided to us by customers:

When submitting information to us via the Contact Us page or Arranging a viewing of a particular property, you will be asked to provide certain basic information such as Full Name, Telephone Number and Email Address.

Information we collect automatically:

When you use this website, we may collect certain information automatically about your device, browser types and your use of this website. This information allows us to improve the content and operation of the webstie, ad facilitates research and analysis of its services.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this Application. Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.

Where We have no ongoing legitimate business need to process Your personal information, We will either delete or anonymise it or, if this is not possible (for example, because Your personal information has been stored in backup archives), then We will securely store Your personal information and isolate it from any further processing until deletion is possible.

The use of the collected Data

Use of information:

We may use the information we collect through this website for a range of reasons, which include:

To provide, operate, optimise and maintain the services we provide
To deal with customer enquiries and support requests
To compile aggregated statistics about the operation and use of services and to better understand the preferences of our users
To send our users updates, notifications and other service related communications
To send marketing communications (where this is in accordance with your communication preferences)

Information we share:

We will only share and disclose your personal information to third parties in the following circumstances:

To assist the provisioning of services and other business-related functions.
Where required by law or regulatory requirement, court order or other judicial authorisation.
In response to lawful request by public authorities including for the purposes of meeting national security and law enforcement requirements
In connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganisation of a busines
To protect or defend Our rights, interests or property, or that of third parties
To investigate any wrongdoing in connection with the Website or Our services
To protect the vital interests of an individual

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookie and Usage data.

Contacting the User

Contact form/Arranging a Viewing (This Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: Email address, First Name and Last Name.

Interaction with external social networks and platforms

These services allow interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained by this Application are always subject to the User’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.

Facebook Like button and social widgets (Facebook)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc. Personal Data collected: Cookie and Usage data.

witter Tweet button and social widgets (Twitter)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above. This Application does not support “Do Not Track” requests. To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Your Choices and Opt-Outs

You can opt out of receiving marketing emails from Us at any time, or opt out from having Your contact information shared with third parties for direct marketing purposes. You can opt out of Our marketing emails by clicking the ‘unsubscribe’ link at the bottom of Our marketing messages.Also, all opt out requests can be made by emailing Us at info@jacksonsls.com. Please note that it may take up to 3 days to remove Your contact information from Our marketing communications lists, so You may receive correspondence from Us for a short time after You make Your request.

Sensitive Data

Jacksons Lettings and Sales does not knowingly solicit or collect, and You should not provide, any information regarding an individual’s medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive data.

Other Data Rights

If You are from certain territories (such as the European Union), You may have additional data protection rights, such as broader rights to access and deleted Your personal information, as well as rights to:

Restriction: You can ask Us to restrict processing Your information in certain circumstances;
Objection: You can object to further processing Your personal information in certain circumstances;
Withdrawal of consent: Where We rely on Your consent to process Your personal information, You have the right to decline consent and/or if provided, to withdraw it at any time. This will not affect the lawfulness of processing prior to the withdrawal of Your consent.
Portability: You can ask Us to provide Your information in a structured, commonly use and machine-readable form in certain circumstances

If You would like to exercise the above rights, please write to Us using the contact details in the contact us at the top of this policy and We will consider Your request in accordance with applicable data protection laws. We may ask You to verify Your identity in order to help Us respond to Your request.

You also have the right to raise questions or complaints with Your data protection authority at any time.